Return & Refund Policy
🔄 RETURN & REFUND POLICY
At Beauty Reserve, customer satisfaction is important to us.
Return Eligibility
Returns are accepted within 30 days of delivery if:
- Product is unopened and unused
- Original packaging is intact
- Product is in resalable condition
- Proof of purchase is provided
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns of:
- Opened skincare products
- Used beauty products
- Products with broken safety seals
- Items missing original packaging
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 30 days and provide:
- Order number
- Photos of the product
- Photos of the packaging
Refunds
Approved refunds are processed to the original payment method within 5–7 business days after inspection.
Original shipping charges are non-refundable unless the return resulted from our error.
Order Cancellations
Orders may be canceled before shipment. Once shipped, cancellations are no longer possible.
Contact Us
📧 Email: __________
📍 Address: __________